Terms & Conditions

Last Updated: 05-10-2025

Welcome to Sahib Motor Garage ("we," "our," or "us"). These Terms & Conditions (“Terms”) govern your access to and use of our website www.sahibmotorgarage.in and our automotive services.

By using our Website or booking our services, you agree to comply with these Terms. Please read them carefully before proceeding.

1. About Us

Sahib Motor Garage is a sole proprietorship automotive repair and maintenance workshop based in India. We offer vehicle servicing, mechanical repairs, detailing, and related automobile services.

2. Acceptance of Terms

By visiting our Website, contacting us, or booking a service (online or offline), you acknowledge that:

• You have read, understood, and agreed to these Terms.
  
  

• You are at least 18 years of age or using our services under parental/guardian supervision.
  
  

• You will use our services only for lawful purposes.
  
  

If you do not agree with these Terms, please do not use our Website or services.

3. Services Offered

Our services include but are not limited to:

• General vehicle maintenance and repairs
  
  

• Mechanical and electrical diagnostics
  
  

• Car washing and detailing
  
  

• Vehicle inspection and servicing
  
  

We reserve the right to modify, add, or discontinue any services at our discretion.

4. Bookings and Appointments

• Service bookings can be made via phone, email, or through our Website.
  
  

• Booking confirmation is subject to availability and will be communicated to you by our team.
  
  

• In case of cancellations or rescheduling, please inform us at least 24 hours in advance.
  
  

• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances (e.g., workshop load, staff availability, or emergencies).

5. Pricing and Payments

• Prices for our services will be provided in advance or upon inspection of your vehicle.
  
  

• All prices are quoted in Indian Rupees (INR).
  
  

• Payment can be made via cash, UPI, bank transfer, or other approved methods.
  
  

• Full payment is required before the release of the vehicle unless otherwise agreed in writing.
  
  

We reserve the right to change prices without prior notice.

6. Estimates and Repairs

• Service estimates are provided based on preliminary inspection. Final costs may vary after detailed diagnosis.
  
  

• We will seek your approval before performing additional repairs beyond the initial estimate.
  
  

• Sahib Motor Garage is not liable for delays caused by unavailability of parts or external suppliers.

7. Warranty and Liability

• We take utmost care in servicing your vehicle; however, all repairs and parts are subject to standard manufacturer or workshop warranties (if applicable).
  
  

• Sahib Motor Garage shall not be liable for:
  
  

  • Damage due to normal wear and tear, misuse, neglect, or unauthorized modifications.
    
    

  • Loss or theft of personal belongings left inside the vehicle.
    
    

  • Indirect or consequential damages, including loss of time or income.
    
    

Customers are advised to remove valuables from their vehicles before handing them over for service.

8. Vehicle Delivery and Storage

• Vehicles must be collected within 48 hours of service completion, unless otherwise agreed.
  
  

• A daily storage charge may apply for vehicles left beyond the agreed collection time.
  
  

• Vehicles will only be released to the registered owner or an authorized representative.

9. Website Use

When using our Website:

• You agree not to post or transmit any unlawful, defamatory, or harmful content.
  
  

• You agree not to attempt unauthorized access, interfere with functionality, or collect data from our site.
  
  

• The Website content (text, images, logo, etc.) is our property and protected under copyright laws.
  You may not copy, modify, or reproduce any content without our written consent.

10. Privacy Policy

Your use of our Website is also governed by our Privacy Policy.
Please review it to understand how we collect and handle your personal information.

11. Limitation of Liability

To the fullest extent permitted by law, Sahib Motor Garage and its proprietor shall not be liable for any:

• Direct, indirect, incidental, or consequential damages arising from use of our Website or services.
  
  

• Errors, delays, or interruptions in Website operation.
  
  

Your sole remedy for dissatisfaction with our services is to discontinue using them.

12. Intellectual Property

All Website content, including logos, text, graphics, photos, and layout, is owned or licensed by Sahib Motor Garage. Unauthorized use or duplication of any material is strictly prohibited.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Maharashtra.

14. Amendments to Terms

We may update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our Website with the “Last Updated” date.

15. Contact Information

For any questions, feedback, or complaints regarding these Terms, please contact:

Sahib Motor Garage
Email: sahibmotorgaragethane@gmail.com
Phone: 9594777492
Address: Om Shanti Chowk, Near New Horizon School, G.B. Road Old Anand, Waghbil Rd, Anand Nagar, Thane West, Thane, Maharashtra 400615
Website: https://www.sahibmotorgarage.in 

16. Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023, the Grievance Officer for Sahib Motor Garage is:

Name: Mohammed Shahbaj
Email: sahibmotorgaragethane@gmail.com
Response Time: Within 30 days of receiving a complaint