Privacy Policy

Last Updated: 01-10-2025

Welcome to Sahib Motor Garage ("we," "our," or "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.sahibmotorgarage.in or use our services.

By using our Website, you agree to this Privacy Policy.

1. About Us

Sahib Motor Garage is a sole proprietorship automotive service business based in India. We provide vehicle repair, maintenance, and related services to our customers through our physical workshop and online communication channels.

2. Information We Collect

We may collect the following information:

A. Personal Information

When you contact us, request a quote, or book a service, we may collect:

Full name
Phone number
Email address
Vehicle details (make, model, registration number, etc.)
Service requests or inquiries

B. Automatically Collected Information

When you browse our Website, we may automatically collect:

IP address
Browser type, version, and device information
Pages visited, duration, and referring websites
Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data for the following purposes:

To provide our vehicle repair and maintenance services
To respond to your messages, inquiries, or booking requests
To send confirmations, updates, or promotional information (only if you opt-in)
To improve our Website, services, and user experience
To comply with legal obligations

We will not sell or rent your personal information to anyone.

4. Use of Cookies

Our Website uses cookies to enhance your browsing experience. Cookies help us:

Remember user preferences
Analyze website performance and traffic
Improve navigation and usability

You may disable cookies in your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

5. Data Sharing and Disclosure

We may share your information only in these cases:

With trusted third-party service providers (such as hosting or analytics tools) that help us operate the Website
When required by law, regulation, or government authorities
To protect our legal rights or prevent fraud and misuse

All third parties we work with are required to maintain appropriate confidentiality and data protection standards.

6. Data Security

We use reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, or destruction.

However, please note that no online platform or data transmission is completely secure, and we cannot guarantee absolute protection.

7. Your Rights Under Indian Law

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights:

Access your personal data we hold
Correct or update inaccurate information
Withdraw consent to data processing (where applicable)
Request deletion of your personal data
File a grievance if you believe your data has been misused

To exercise these rights, please contact us at the email below.

8. Retention of Data

We retain your personal information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements

Once your data is no longer needed, it is securely deleted or anonymized.

9. Third-Party Links

Our Website may include links to external sites. We are not responsible for the content or privacy practices of these third-party websites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Sahib Motor Garage
Email: sahibmotorgaragethane@gmail.com
Phone: 9594777492
Address: Om Shanti Chowk, Near New Horizon School, G.B. Road Old Anand, Waghbil Rd, Anand Nagar, Thane West, Thane, Maharashtra 400615
Website: https://www.sahibmotorgarage.in

12. Grievance Officer

In compliance with the Digital Personal Data Protection Act, 2023, the Grievance Officer for Sahib Motor Garage is:

Name: Mohammed Shahbaj
Email: sahibmotorgaragethane@gmail.com
Response Time: Within 30 days of receiving a complaint

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